Shipping Policy

Order Processing

All orders are processed within 1–2 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email with your order details once your purchase is complete.

Shipping & Delivery Times

We ship internationally to customers worldwide. Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs clearance times.

Please note that delivery timeframes are estimates and may vary due to factors outside our control, including customs delays, peak postal periods, or weather disruptions.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to monitor your delivery status at any time.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Lost or Delayed Packages

If your order has not arrived within 15 business days of dispatch, please contact us and we will investigate the matter promptly. We are committed to ensuring your order reaches you.

Contact Us

If you have any questions about your shipment, feel free to reach out to our support team at [your email address] and we'll be happy to help.